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Talking about Health Issues at Work

Society for Human Resource Management

Talking about Health Issues at Work

Inspired by Talking Taboo: Making the Most of Polarizing Discussions at Work by SHRM Chief Knowledge Officer Alex Alonso, Ph.D., SHRM-SCP, this immersive voice-activated learning experience is designed to help you raise sensitive issues with employees. In this experience, you will reflect by using the Me+We+WORK framework to foster a culture of inclusion.

Me: What did I experience during this conversation?

We: What did the other person experience during this conversation?

WORK: What were the work outcomes of this conversation?

And finally - What refined knowledge can I take away?

Scenario: Based in an office setting, address emotionally triggering circumstances and reconcile working relationships between direct reports.

Learning Objectives

  • De-escalate and resolve conflict diplomatically and build cohesive teams
  • Ask open ended questions; apply inclusive, direct, and empathetic communication approaches
  • Demonstrate objectivity and emotional self-awareness
  • Promote employee engagement
  • Apply judgement-free active listening
  • Build confidence with navigating sensitive workplace conversations


  • Conflict Resolution
  • Team Building
  • Questioning Techniques
  • Inclusive Communication
  • Objective Decision-Making
  • Managing Emotions
  • Active Listening
  • Acknowledging Different Viewpoints

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