Learning Catalog

Develop a communication approach that encourages a peer to reveal their challenges and suicidal thoughts and direct them to the appropriate resources.

Practice navigating a challenging conversation with someone in distress with effective processes that incorporate a safety and follow-up plan.

Develop skills to connect with someone exhibiting performance-related shortfalls and direct them to appropriate resources.

Practice with a fictional spouse to convince them to talk about their emotional struggles and guide them towards the resources available to help.

Develop the tools to raise the topic of unconscious bias with a Hiring Manager who is eager to fill the role with a less qualified candidate.

Advocate for hiring a more qualified and diverse candidate with a Sales Manager who is caught in the middle of a team's biased hiring decision.

Address subjective decision-making and double standards in your conversation with a Sales Manager who is advocating for a less qualified candidate.

Discover how a person’s perspective and experience can impact their ability to speak up in safety-related situations.

Practice overcoming resistance towards supplier diversity within an organization by using inclusive, empathetic and direct communication.

Navigate a sensitive customer interaction involving allegations of racism while learning to effectively steer the customer's experience.

Discover how advocating for inclusive leadership is critical to drive change within an organization, using direct communication and empathy.

Apply Empathetic Listening Techniques in a potentially polarizing discussion to foster greater inclusion at work.

Recognize the key sources of motivation for empowered teams. Learn and use the essential qualities and skills of a team leader in this experience.

Learn strategies for leading developmental conversations with employees and promoting employee growth and retention.

Meet with one of your direct reports after a heated political conversation caused polarized interactions in the workplace.

Apply the principles of Emotional Intelligence to solve a conflict between two direct reports who are not getting along.

Learn to embrace healthy conflict in an emotionally intelligent way to build strong relationships for your team by helping two members get along.

Recognize your strengths and areas for growth, enabling you to navigate challenges with greater confidence and resilience.

Practice supporting a victim whose privacy concerns are a barrier to reporting an incident by showing empathy and directing her to the appropriate resources.

Practice the "3 D’s" of intervening in uncomfortable situations to prevent sexual harassment or assault: Direct, Delegate, and Distract.

Develop an understanding of the crisis intervention process and the appropriate referrals to support a victim who has reported a sexual assault.

Practice using Emotional Intelligence to communicate how bringing artificial intelligence into the workplace will impact a key employee.

Build awareness and a desire for change while mitigating concerns about an upcoming reorganization.

In this experience, you will practice motivating a direct report who has concerns about a major change taking place at your company.

Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee.

Practice having a serious-illness conversation where you must employ empathy to arrive at patient-centered decisions about their care.

Guide a patient through Advance Care Planning, honoring her end-of-life decisions while showing compassion.

Navigate end-of-life decisions with a patient admitted to the ICU while showing empathy.

Practice DESC-guided emotional intelligence skills to resolve your incivility conflict with a fellow nurse.

Practice using DESC-guided emotional intelligence to react to a physician's verbal affront in order to build a functioning work relationship.

Practice DESC-guided service recovery skills to resolve an incivility conflict with a patient.

Practice building and maintaining rapport in French during an introductory meeting with a critical overseas partner in West Africa.

Practice building and maintaining rapport in the French language during an introductory meeting with a critical overseas partner in North Africa.

Maintain composure and de-escalate conflict in French during an emotionally charged encounter with police in rural Africa.

Use French language and communication skills to repair damaged rapport and strive for compromise with a key overseas partner in Africa.

Apply fundamental Anti-Corruption Practices to successfully avoid questionable requests from a potential customer in the life sciences industry.

Apply fundamental Anti-Corruption Practices to successfully avoid questionable requests from a potential customer in the financial services industry.

Practice using emotional intelligence to deliver feedback to a team member in a direct but respectful way.

Practice prioritizing the key aspects of an agile mindset when faced with long delivery wait times, ensuring customer satisfaction.

Implement an agile culture to help your organization improve delivery, increase speed and enhance both the customer and employee experience.

Practice a key leadership skill: persuasion in the workplace.

Practice a collaborative approach in managing a noncompliant employee who reports to a manager from an underrepresented background.

Practice a collaborative approach and manage one's own emotions in navigating competitive and hostile interpersonal conflict with possible role incompatibility.

Identify the cause of challenging behaviors of combative coworkers and practice generating solutions while maintaining a collaborative approach.

Investigate the cause of an ineffective teammate and resolve the issue that negatively impacts the team by promoting a cooperative solution.

Discern between professional and personal ethics between colleagues and utilize constructive conflict management to communicate and discuss alignment.

Practice having a supportive conversation with a direct report who is struggling with their mental health.

Give employees the tools they need to reach out for support in the workplace.

 Identify strategies for self-care, learn how to manage stress in healthy ways, and understand the importance of self-care in promoting mental wellness.

Prevent and address signs of burnout in individuals and organizations. Build resilience to common stressors and organize strategies for promoting well-being.

Identify the impact of mental health stigma, learn how to reduce negative consequences, and understand the role of language in perpetuating stigma.

Counsel one of your soldiers who has failed their ACFT and practice applying MRT's goal setting skill to set them up for future success.

Address and dismantle gender bias and stereotypes while promoting a supportive work environment.

Apply best practices on project initiation using verbal communication, planning, and leadership skills.

Develop communication skills to better manage project expectations for your team members.

Apply best practices for Emergency Response when faced with suspicious activity on your company's network.

Practice key steps and best practices for conducting effective incident investigations.

Apply best practices for crisis management after one of your clients has a data breach.