Moth+Flame VR
Cyber Crisis Response

Crisis Management

Cyber Crisis Response

Scenario: Navigate a conversation with a client who has had a data breach and apply best practices during a cyber security crisis.

Learning Objectives

  • Empathy
  • Active listening
  • Transparency and honesty
  • Providing guidance and assistance

Skills

  • Display empathy
  • Communicate honestly
  • Assertive communication

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