Turning ordinary challenges into extraordinary outcomes. 

Hone your abilities to navigate challenges with colleagues in these practical, every-day workplace conversations.

These transformative exercises will not only equip you with the skills to address workplace conflicts but also ensure you're well-prepared for such encounters when they inevitably arise in your professional journey. Created by Emory’s Goizetta’s School of Business, these conversations will prepare you to have MBA-level conversations at work.

Learning Objectives + Skills You Will Gain

• Practice direct communication to maximize resolutions while addressing issues directly 
• Respectfully navigate conflicts without cushioning, sandwiching, or assigning attributes to other parties
• Address personality conflict with value-driven, team-oriented, and straightforward approaches
• Address ineffective, unresponsive, and harmful team dynamics to find solutions 
• Discern between professional and personal ethics
• Utilize constructive conflict management
• Use an empathetic, direct conversation style to find team alignment