Moth+Flame VR
Navigating Uncertainty

Change Management

Navigating Uncertainty

Develop a positive attitude towards change by effectively managing emotions and addressing concerns of a longtime employee who is quick to call out issues.

Scenario: Set in a corporate office conference room, use emotional intelligence concepts to mitigate fears and concerns displayed by a critical employee due to organizational changes.

Learning Objectives

Practice Emotional Intelligence:

  • Manage emotions to remain objective
  • Demonstrate empathy
  • Manage emotions
  • Show empathy
  • Demonstrate organizational awareness
  • Manage relationships

Build awareness and a desire for change:

  • Apply inclusive, direct, and empathetic communication apporaches
  • Promote compromise and insert positivity

Skills

  • ADKAR Change Management
  • Active Listening
  • Relationship Building
  • Managing Emotions

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