Safeguard your workforce with one-of-a-kind, interactive learning.
About the Content
Create a work environment where individuals feel safe to take risks and express their ideas without fear of negative consequences. Foster emotional intelligence, empathetic communication, and open-mindedness to build trust and support among team members.
Learning Objectives + Skills You Will Gain
- Create a receptive environment by starting with a positive
- Give constructive criticism while being specific and objective
- Follow through to discuss feedback
- Demonstrate objectivity and emotional self-awareness
- Use active listening to formulate fact-based questions
- Ask open ended questions to understand issues
- Apply inclusive, direct, and empathetic communication styles
- Identify and manage emotions that arise during conversations
- Promote compromise and insert positivity during mediated conversations
- Build confidence in addressing concerns