Adapt and succeed in an evolving world

Easily navigate challenging environments that make or break teams.

About the Content

Guide an organization through a transition by developing a positive attitude towards change while managing emotions, addressing concerns, and acknowledging different viewpoints with open communication.

Learning Objectives + Skills You Will Gain

• Create a positive environment that embraces change
• Apply active listening without judgment
• Ask open ended questions to understand issues
• Apply inclusive, direct, and empathetic communication styles
• Demonstrate objectivity and emotional self-awareness
• Effectively address employee fears
• Recognize sources of positive motivation to promote employee engagement
• Build confidence with navigating sensitive workplace conversations